Open doors with smartphone key

You can open doors by pressing the access reader with your hand.

1. Make sure that your smartphone has a valid smartphone key.
2. Make sure that your smartphone has Bluetooth on.
3. Make sure that your smartphone is with you, for example, in your pocket.
4. Press the access reader firmly with your hand until you hear a sound.

You can enable or disable the automatic elevator call when opening a door with a smartphone key. For more information, refer to Enable automatic elevator calls for yourself or visitors.

1. Make sure that your smartphone has Bluetooth on.
2. Make sure that you are within Bluetooth range of the access reader of the door.
3. Open KONE Flow.
4. On the KONE Flow page, tap the name of the respective door to open it.

Note: The tap to open doors feature requires that your administrator has specifically added certain doors to open with the feature. If there are no doors listed on the KONE Flow page, discuss with your administrator if doors can be added.

If your access is denied, make sure that your smartphone key is correctly activated, and that you have access permission to the door.

Note: Always keep your mechanical key with you as a backup. KONE Flow does not replace your mechanical key.

1. Open KONE Flow.
2. Tap Menu -> MY BUILDING.
3. In the ACCESS SETTINGS section, tap the pencil-shaped button.
4. In the DOOR ACCESS section, make sure that you have access permission to the door.
5. In the DIGITAL KEY section, make sure that your smartphone is registered as a smartphone key.
   For more information on registering your smartphone as a smartphone key, refer to Manage smartphone keys and key tags.

Open doors with key tag

Manage smartphone keys and key tags